CHINA BANK International or Universal Customer Contact Center
Toll-Free for China Bank
In order to access our toll-free numbers, your telephone services should be supported by the carriers indicated below. Please note that calls made thru mobile phones are not supported by this service, except for the following mobile carriers in JAPAN: MOBILE PHONE / PAYPHONE.
International Access Code for China Bank
| COUNTRY | CARRIER | INTERNATIONAL ACCESS CODE (IAC) | TOLL FREE NUMBER |
| HONGKONG | REACH(TELSTRA) HK | 001 | 800-1-888-5888 |
| ITALY | TELECOM ITALIA | 00 | 800-1-888-5888 |
| SINGAPORE | SINGTEL | 001 | 800-1-888-5888 |
| USA | AT&T / VERIZON | 011 | 800-1-888-5888 |
| AUSTRALIA | OPTUS / TELSTRA | 0011 | 800-1-888-5888 |
| CANADA | TATA | 011 | 800-1-888-5888 |
| CHINA | CHINA NETCOM / CHINA TEL | 00 | 800-1-888-5888 |
| JAPAN | KDD / NTT / SOFTBANK | 010 | 800-1-888-5888 |
| JAPAN | MOBILE PHONE / PAYPHONE | 0061010 | 800-1-888-5888 |
| KOREA | KT | 001 | 800-1-888-5888 |
| THAILAND | CAT | 001 | 800-1-888-5888 |
**Dial International Access Code (IAC) + Toll-Free Number
For calls within Metro Manila,please call our China Bank Tellerphone Hotline # 888-55-888, available 24 hours a day, 7 days a week.
For calls outside Metro Manila, please dial any of the following Domestic Toll-Free numbers:
1-800-1888-5888 (PLDT)
Please check China Bank Directory for more details.