BPO (Business Processing Outsourcing or Call Centre) contributes big growth for the province of Cebu. These companies are located in Metro Cebu and these BPOs are expanding their branches all over the Philippines.

These are our Top 10 listing directory for BPO in Metro Cebu

1. Accenture

Accenture is the Number One BPO company in the Philippines. It is an international company founded in Dublin, Ireland. It’s listed on Forbes’s Global 2000 and ranked on Fortune World’s Most Admired Companies and 100 Best Companies to Work for.

Accenture’s present global CEO, Julie Sweet, is also included on Forbes Most Powerful Women in the World. This company provides services in consulting, strategy, technology, and operations.

2. JPMorgan Chase & Co.

JPMorgan Chase & Co. is a leading global financial services company with assets of $2.6 trillion and one of the largest banking institutions in the United States, with operations worldwide and a presence in over 100 markets.

It provides services, including investment banking, financial solutions, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. has over 250K employees serving millions of clients.

3. IBM

International Business Machines (IBM) dates back to 1911 and is headquartered in New York. It is one of the largest tech companies in the world and also one of the world’s largest employers. This giant tech company develops and manufactures hardware and software solutions and provides cloud computing and Artificial Intelligence.

Another business segment of IBM is Business Process Outsourcing. IBM is listed on Forbes World’s Most Valuable Brands and Fortune’s Most Admired Companies in the World. Right now, IBM is listed among the top companies in the S&P 500 and Dow Jones Top 30. It has over 107 billion market cap.

4. Concentrix 

Concentrix is an American company headquartered in Fremont, California. They work with over 80 Fortune 500 clients worldwide and have over 225K staff members. Concentrix provides banking and financial services, consumer electronics, energy, and public sector, automotive, healthcare, insurance, media, and communications, retail and eCommerce, technology, travel, transportation, and tourism services.

5. Teleperformance

Teleperformance is another international BPO company. It is headquartered in France, a global leader in customer experience management for over 40 years, and serving many successful companies in the world. Teleperformance operates in 80 countries, including the Philippines

6. Sutherland Global Services

Sutherland Global Services is a multinational IT and BPO company headquartered in New York and one of America’s fastest-growing companies. It has more than 120 clients from the Fortune 1000 companies and completes over 43 million transactions a month on a digital backbone that bridges 19 countries worldwide.

7. Alorica

Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. With over 655 million customer interactions, Alorica’s goal is to continue providing insanely great customer interactions with the world’s largest and most respected brands.

At present, Alorica is the world’s largest customer support provider for North American consumers. The company operates in 14 countries in 130 locations worldwide and with over 100,000 employees.

8. Genpact

Founded in 1997, Genpact is a global professional services company with head office in New York. With their digital-led innovation and AI-based platform, Genpact Cora, they deliver services for the Global Fortune 500 companies. Genpact has more than 90,000 brilliant employees. They operate in more than 30 countries worldwide.


SYKES is an American BPO company founded by John Sykes in 1977. It is a global leader in providing comprehensive inbound customer engagement services to Global 2000 companies. The company has offices in more than 23 countries. SYKES offer support in more than 40 languages.

10. Sitel Group

Sitel Group is a contact center company headquartered in Miami, Florida. It has more than 30 years of experience delivering and transforming business solutions in travel, technology, utilities, manufacturing, healthcare, insurance, communications, media, entertainment, banking, and financial industries.